Return & Exchange Policy

We gladly accept returns, exchanges, and cancellations

Contact us within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

What to do if your order arrives broken? 
Your order is packed with love but we know that accidents happen! If your order arrives damaged, take a photo of your broken product(s) and email it to us at contact@luminariumdesigns.com with the subject ‘Broken On Arrival’. We will do our best to work with you on a replacement.

100% Handmade
1-3 Day Shipping
Family Owned
100% Safe